Data Enhancement
Know who you're calling. Append, verify, and enrich every record before you dial.
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The outbound control plane
Clear the noise. Reach who matters.
Sonera is the control plane for regulated outbound engagement — the layer between your data and your dialer that decides, governs, and protects every call and text you send. Twenty years of compliance leadership. Carrier-grade deliverability. One decision engine that learns from every call and message.
Now Sonera
Two leaders. One platform.
DNC.com (Contact Center Compliance) and Pure CallerID have joined forces as Sonera. Your logins, contracts, and support teams are unchanged — and the roadmap just got a lot bigger.
Proven at scale
20+
Years setting the standard
in contact center compliance
in contact center compliance
70B+
Phone numbers
scrubbed
scrubbed
0
Client violations, fines, or
lawsuits caused by our data
lawsuits caused by our data
1,250+
Organizations protected,
from SMB to enterprise
from SMB to enterprise
One control plane
The entire outbound lifecycle. One platform.
Every outbound program lives or dies in five stages. Sonera governs all five from one control plane — modules on one layer, not a patchwork of vendors.
Compliance
Know it's legal to dial. Federal, state, and internal DNC, litigator, TCPA, and consent — in one scrub.
ExploreDeliverability
Make sure it connects and displays as trusted. Monitor, remediate, and brand your caller ID.
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The decision engine
AI & Intelligence
The decision engine that learns from every call — built on litigator history, number reputation, and cross-customer outcomes.
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Why Sonera
Built different, on purpose.
Four things no single vendor brings together — the reasons your campaigns start trusted and stay clean as you scale.
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01
Owned, carrier-grade numbers
We provision numbers as the carrier — rested clean before launch, so your campaigns start trusted instead of flagged.
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02
Patented dynamic optimization
Our patented engine allocates and rotates numbers intelligently, keeping reputation clean as you scale.
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03
Compliance built from real cases
Litigator data matched against actual case files — so you remove real risk, not good numbers.
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04
Native to your stack
Live inside Five9, Genesys, NICE, LiveVox, Convoso, Salesforce, and more. No rip-and-replace.
We provision numbers as the carrier — rested clean before launch, so your campaigns start trusted instead of flagged.
Our patented engine allocates and rotates numbers intelligently, keeping reputation clean as you scale.
Litigator data matched against actual case files — so you remove real risk, not good numbers.
Live inside Five9, Genesys, NICE, LiveVox, Convoso, Salesforce, and more. No rip-and-replace.
Solutions
Made for the way you engage.
One control plane, tuned to how your team runs outbound — pick your motion.
Resources
Stay ahead of the regulators.
TCPA rulings, FCC actions, state caller ID mandates, restricted call dates — our team tracks it so you don't have to. Explore our compliance hub and restricted call date alerts.
See the whole lifecycle in one demo.
Thirty minutes with a Sonera specialist: we'll map your outbound flow, show you where risk and missed connections hide, and demo the modules that fix it.